Bitplane: Technical Support Position Available in Europe

[Marius Messerli]

Dear Imaging Enthusiast,

Technical Support Position Available in Europe!

Bitplane continues to experience strong growth and high demand for its products and is looking for an additional technical support person. We are looking for a candidate with strong computer skills and at least one year of hands-on working experience using a confocal or similar 3D advanced light microscope. Please forward this e-mail to anyone who might be interested.

Our customers work at the cutting edge of biological research. Applicants must be excited by the latest computer and microscope technologies and have a well-founded biomedical knowledge base. Candidates must enjoy the challenges of working in a dynamic market where products, research technologies and demands are continually evolving.

Profile:

Essential:

You have worked with a confocal microscopes studying biological samples.

You are a self-motivated individual who is able to work independently and capable of managing multiple projects.

You can demonstrate excellent computer skills (Windows and OS X).

Strong written and verbal communication skills in English with an adequate technical and biological vocabulary.

Strong interpersonal skills and excellent customer services ethic

You have had a prior position where you could demonstrate your problem solving skills.

Advantageous But Not Required:

Written and spoken skills in German

Written and spoken skills in French

Basic knowledge in Matlab

Job Duties & Responsibilities:

Technical support for 3D Imaging analysis software for mircroscopy.

Pro-active communication with customers via telephone and email to ensure that you understand the issue and they understand the resolution.

You will combine product understanding, technical skills, and biological know-how to investigate problems at hand and to provide an optimal solution to the customer.

You will also assistance our sales-team with preparing customer data for a sales presentation.

This job requires you to perform on-site customer trainings involving approximately 10-20% of time travelling.

We offer competitive compensation package and will fully cover your expenses for equipment, internet access, telephony, and travelling.

If your application is successful you will join a team of 25 people, fun to work with, and a truly international environment that provides the resources required to grow. We offer a flexible workplace, either in a home office or in the headquarters in Zürich, Switzerland.

Applicants should reply with a letter stating why they are qualified for the position, and enclose their CV.

With best regards,
Marius

Marius MESSERLI, Ph.D.
CEO Bitplane
http://www.bitplane.com