Facilities Surveys

classic Classic list List threaded Threaded
5 messages Options
Nuno Moreno Nuno Moreno
Reply | Threaded
Open this post in threaded view
|

Facilities Surveys

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

Dear Colleagues

Apart from the specific resource surveys already in place, we are trying to implement a general one for each facility. For not to reinvent the wheel, may I ask if you could please share your questionnaires? Further:

a) did you figure out a method for evaluating the weight of those response, e.g., the weight that is given from a heavy user/group comparing with someone that only used it a few times
b) do you use crossed questions and how do you make the analysis?
c) is this survey open to everybody? only PIs?
d) do you have any methodology to induce people to fill up the forms, candies? :)

Very many thanks for helping out…and happy new year!
Nuno Moreno
mcammer mcammer
Reply | Threaded
Open this post in threaded view
|

Re: Facilities Surveys

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

I have a lot of comments I could make about surveys, some based on experience and some opinion, but will reserve comment for now because of the following:

Most important is what a survey is about.  What do you intent to accomplish with the information.

For instance, do you want to hear what new technologies people need or so you want to hear about management issues?

The success of a survey depends a lot on what types of information you seek.  We really need to know this before we can address your a through d.

Best reards and happy new year,
Michael C.


_________________________________________
Michael Cammer, Optical Microscopy Specialist
http://ocs.med.nyu.edu/microscopy
http://microscopynotes.com/
Cell: (914) 309-3270

________________________________________
From: Confocal Microscopy List [[hidden email]] on behalf of Nuno Moreno [[hidden email]]
Sent: Monday, January 02, 2017 9:26 AM
To: [hidden email]
Subject: Facilities Surveys



Dear Colleagues

Apart from the specific resource surveys already in place, we are trying to implement a general one for each facility. For not to reinvent the wheel, may I ask if you could please share your questionnaires? Further:

a) did you figure out a method for evaluating the weight of those response, e.g., the weight that is given from a heavy user/group comparing with someone that only used it a few times
b) do you use crossed questions and how do you make the analysis?
c) is this survey open to everybody? only PIs?
d) do you have any methodology to induce people to fill up the forms, candies? :)

Very many thanks for helping out…and happy new year!
Nuno Moreno

------------------------------------------------------------
This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain information that is proprietary, confidential, and exempt from disclosure under applicable law. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this email in error please notify the sender by return email and delete the original message. Please note, the recipient should check this email and any attachments for the presence of viruses. The organization accepts no liability for any damage caused by any virus transmitted by this email.
=================================
Nuno Moreno Nuno Moreno
Reply | Threaded
Open this post in threaded view
|

Re: Facilities Surveys

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

Dear Michael

I completely agree. I’ll discuss exactly this internally by next week. But having some examples would be an added value for the next step.

All the best an looking forward for your comments!
Nuno Moreno

> On 2 Jan 2017, at 18:44, Cammer, Michael <[hidden email]> wrote:
>
> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
>
> I have a lot of comments I could make about surveys, some based on experience and some opinion, but will reserve comment for now because of the following:
>
> Most important is what a survey is about.  What do you intent to accomplish with the information.
>
> For instance, do you want to hear what new technologies people need or so you want to hear about management issues?
>
> The success of a survey depends a lot on what types of information you seek.  We really need to know this before we can address your a through d.
>
> Best reards and happy new year,
> Michael C.
>
>
> _________________________________________
> Michael Cammer, Optical Microscopy Specialist
> http://ocs.med.nyu.edu/microscopy
> http://microscopynotes.com/
> Cell: (914) 309-3270
>
> ________________________________________
> From: Confocal Microscopy List [[hidden email]] on behalf of Nuno Moreno [[hidden email]]
> Sent: Monday, January 02, 2017 9:26 AM
> To: [hidden email]
> Subject: Facilities Surveys
>
>
>
> Dear Colleagues
>
> Apart from the specific resource surveys already in place, we are trying to implement a general one for each facility. For not to reinvent the wheel, may I ask if you could please share your questionnaires? Further:
>
> a) did you figure out a method for evaluating the weight of those response, e.g., the weight that is given from a heavy user/group comparing with someone that only used it a few times
> b) do you use crossed questions and how do you make the analysis?
> c) is this survey open to everybody? only PIs?
> d) do you have any methodology to induce people to fill up the forms, candies? :)
>
> Very many thanks for helping out…and happy new year!
> Nuno Moreno
>
> ------------------------------------------------------------
> This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain information that is proprietary, confidential, and exempt from disclosure under applicable law. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this email in error please notify the sender by return email and delete the original message. Please note, the recipient should check this email and any attachments for the presence of viruses. The organization accepts no liability for any damage caused by any virus transmitted by this email.
> =================================
Rosemary.White Rosemary.White
Reply | Threaded
Open this post in threaded view
|

Re: Facilities Surveys

In reply to this post by mcammer
*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

A second follow-up comment – often the users don’t really know what they need, and you don’t know either, because you don’t know what their research plans are, despite the fact that they are supposed to quote for instrument time in their grants – quite a bit gets missed, and research can take off in different directions than originally intended.

It takes a bit of time and effort but at least once a year I organise a face to face meeting with each major group – it can be instead of one of their lab meetings, for example, and go through what they’re doing, what they’re planning, whether they need new imaging resources, etc. We do this instead of surveys but we only have about 150 regular users from maybe 12 or so groups, so it’s manageable.

I also insist on meeting not only the new user, when someone new signs up, but also their supervisor and anyone else working on the project, to discuss their project, especially if the new person is a student.

That way, they get to know you (you and your team, whoever is appropriate to meet each group) better, the new people in the group see that you’re real and approachable people, and you get to know where they are heading. Our institution covers a particularly diverse range of projects, so this is useful. Very useful when some groups have high staff turnover, too. And very helpful when you need support for new instruments, etc.

Just beginning to organise these meetings now, over the next month or so…

cheers,
Rosemary

Dr Rosemary White
CSIRO Black Mountain
GPO Box 1700
Canberra, ACT 2601
Australia

T 61 2 6246 5475
E [hidden email]


On 3/1/17, 5:44 am, "Confocal Microscopy List on behalf of Cammer, Michael" <[hidden email] on behalf of [hidden email]> wrote:

    *****
    To join, leave or search the confocal microscopy listserv, go to:
    http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
    Post images on http://www.imgur.com and include the link in your posting.
    *****
   
    I have a lot of comments I could make about surveys, some based on experience and some opinion, but will reserve comment for now because of the following:
   
    Most important is what a survey is about.  What do you intent to accomplish with the information.
   
    For instance, do you want to hear what new technologies people need or so you want to hear about management issues?
   
    The success of a survey depends a lot on what types of information you seek.  We really need to know this before we can address your a through d.
   
    Best reards and happy new year,
    Michael C.
   
   
    _________________________________________
    Michael Cammer, Optical Microscopy Specialist
    http://ocs.med.nyu.edu/microscopy
    http://microscopynotes.com/
    Cell: (914) 309-3270
   
    ________________________________________
    From: Confocal Microscopy List [[hidden email]] on behalf of Nuno Moreno [[hidden email]]
    Sent: Monday, January 02, 2017 9:26 AM
    To: [hidden email]
    Subject: Facilities Surveys
   
   
   
    Dear Colleagues
   
    Apart from the specific resource surveys already in place, we are trying to implement a general one for each facility. For not to reinvent the wheel, may I ask if you could please share your questionnaires? Further:
   
    a) did you figure out a method for evaluating the weight of those response, e.g., the weight that is given from a heavy user/group comparing with someone that only used it a few times
    b) do you use crossed questions and how do you make the analysis?
    c) is this survey open to everybody? only PIs?
    d) do you have any methodology to induce people to fill up the forms, candies? :)
   
    Very many thanks for helping out…and happy new year!
    Nuno Moreno
   
    ------------------------------------------------------------
    This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain information that is proprietary, confidential, and exempt from disclosure under applicable law. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this email in error please notify the sender by return email and delete the original message. Please note, the recipient should check this email and any attachments for the presence of viruses. The organization accepts no liability for any damage caused by any virus transmitted by this email.
    =================================
   

George McNamara George McNamara
Reply | Threaded
Open this post in threaded view
|

Re: Facilities Surveys

In reply to this post by Nuno Moreno
*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

Hi Nuno,

You may find this Riley 2011 JBt paper of use (open access):

University Multi-User Facility Survey—2010

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3221449/pdf/jbt131.pdf

More content from ABRF is at

https://abrf.org/research-group/light-microscopy-research-group-lmrg

enjoy,

George


On 1/2/2017 3:09 PM, Nuno Moreno wrote:

> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
>
> Dear Michael
>
> I completely agree. I’ll discuss exactly this internally by next week. But having some examples would be an added value for the next step.
>
> All the best an looking forward for your comments!
> Nuno Moreno
>
>> On 2 Jan 2017, at 18:44, Cammer, Michael <[hidden email]> wrote:
>>
>> *****
>> To join, leave or search the confocal microscopy listserv, go to:
>> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
>> Post images on http://www.imgur.com and include the link in your posting.
>> *****
>>
>> I have a lot of comments I could make about surveys, some based on experience and some opinion, but will reserve comment for now because of the following:
>>
>> Most important is what a survey is about.  What do you intent to accomplish with the information.
>>
>> For instance, do you want to hear what new technologies people need or so you want to hear about management issues?
>>
>> The success of a survey depends a lot on what types of information you seek.  We really need to know this before we can address your a through d.
>>
>> Best reards and happy new year,
>> Michael C.
>>
>>
>> _________________________________________
>> Michael Cammer, Optical Microscopy Specialist
>> http://ocs.med.nyu.edu/microscopy
>> http://microscopynotes.com/
>> Cell: (914) 309-3270
>>
>> ________________________________________
>> From: Confocal Microscopy List [[hidden email]] on behalf of Nuno Moreno [[hidden email]]
>> Sent: Monday, January 02, 2017 9:26 AM
>> To: [hidden email]
>> Subject: Facilities Surveys
>>
>>
>>
>> Dear Colleagues
>>
>> Apart from the specific resource surveys already in place, we are trying to implement a general one for each facility. For not to reinvent the wheel, may I ask if you could please share your questionnaires? Further:
>>
>> a) did you figure out a method for evaluating the weight of those response, e.g., the weight that is given from a heavy user/group comparing with someone that only used it a few times
>> b) do you use crossed questions and how do you make the analysis?
>> c) is this survey open to everybody? only PIs?
>> d) do you have any methodology to induce people to fill up the forms, candies? :)
>>
>> Very many thanks for helping out…and happy new year!
>> Nuno Moreno
>>
>> ------------------------------------------------------------
>> This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain information that is proprietary, confidential, and exempt from disclosure under applicable law. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this email in error please notify the sender by return email and delete the original message. Please note, the recipient should check this email and any attachments for the presence of viruses. The organization accepts no liability for any damage caused by any virus transmitted by this email.
>> =================================

--


George McNamara, PhD
Houston, TX 77054
[hidden email]
https://www.linkedin.com/in/georgemcnamara
https://works.bepress.com/gmcnamara/75/
http://www.ncbi.nlm.nih.gov/myncbi/browse/collection/44962650