Fwd: Re: Leica TCS SP5 Performance/Problems/Service

classic Classic list List threaded Threaded
2 messages Options
Mayandi Sivaguru Mayandi Sivaguru
Reply | Threaded
Open this post in threaded view
|

Fwd: Re: Leica TCS SP5 Performance/Problems/Service

Search the CONFOCAL archive at http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal Dear Listers, Thank you for many of you responded to my query regarding the TCS SP5 performance and service. Here is the consolidated responses so far as I have promised earlier.

Comment #1: “Both resonant and conventional modes of our tandem scanner work beautifully. In a moderate usage situation, the microscope has never broken down in the past 6 months. Field service is reasonably rapid, and helpful phone service is readily available in regular business hours. I haven’t had a chance to compare side-by-side with LSM, but over the many years as a Leica confocal customer I am overall very satisfied with them and in particular with SP5”. 

Comment #2: “We considered an SP5 with a resonant scanner as an option for fast confocal imaging but the Leica engineers couldn't get the resonant scanner to work on the SP5 (on the installed system we tried). From that experience I got the sense that the resonant scanner is not very reliable.  They don't use it very much, they stick to the 'regular' scanner.  Sensitivity was the same as the Zeiss 510 with live plant samples expressing FPs. However, this is not out of rigorous comparison”.

Comment #3: Having SP5 system with visible lasers. Most people in the facility uses regular scanner and the resonant scanner is rarely used so could not comment on the performance. Satisfied with the performance overall.

The notes above are modified from the original responses to remove the institutional and personal information. It is for information purpose only and not a scientific survey. Please do not use this information solely to decide on the performance and service of any given systems. I have no commercial interest and none of the participants in neither of the companies.  It is also shared personally with the Leica, Sales-Service Headquarters in the USA.

Shiv



X-Original-To: [hidden email]
Delivered-To: [hidden email]
Delivered-To: [hidden email]
X-Mailer: QUALCOMM Windows Eudora Version 7.0.1.0
X-NEWIGB-MailScanner: Found to be clean, Found to be clean
X-NEWIGB-MailScanner-SpamCheck: not spam (whitelisted),
                         SpamAssassin (score=0.001, required 5,
                         HTML_MESSAGE 0.00), not spam, SpamAssassin (score=-3.999,
        required 5, HTML_MESSAGE 0.00, RCVD_IN_DNSWL_MED -4.00)
X-Spam-Status: No, No
X-PM-Spam-Prob: : 7%
Date:         Wed, 27 Aug 2008 12:10:02 -0500
Reply-To:     Confocal Microscopy List <[hidden email]>
Sender:       Confocal Microscopy List <[hidden email]>
From:         Mayandi Sivaguru <[hidden email]>
Subject: Re: Leica TCS SP5 Performance/Problems/Service
To:           [hidden email]
List-Help: < http://listserv.buffalo.edu/cgi-bin/wa?LIST=CONFOCAL>,
           <[hidden email]>
List-Unsubscribe: <[hidden email]>
List-Subscribe: <[hidden email]>
List-Owner: <[hidden email]>
List-Archive: < http://listserv.buffalo.edu/cgi-bin/wa?LIST=CONFOCAL>
X-NEWIGB-MailScanner-Information: Please contact the ISP for more information
X-NEWIGB-MailScanner-From: [hidden email]

Search the CONFOCAL archive at http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal Dear Listers, Absolutely, I will share the offline responses (after consolidation) I receive on this thread but the identities of the person providing the information and institution details will be suppressed.
Thanks again
Shiv


At 11:44 AM 8/27/2008, you wrote:
Search the CONFOCAL archive at
http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal

Hi Shiv,

Likewise, I would be most appreciative if you could share any off-line
responses with me.  The Leica TCS SP5 (X) is an instrument we are
considering for purchase in the near future.

Many thanks,
Laurie


Laurie Stojanovic
Research Associate

Baxter Healthcare Corporation
Microscopy and Particle Sciences
Route 120 & Wilson Road, RL T-12
Round Lake, IL 60073

Phone:  1-(847)-270-4422
FAX:  1-(847)-270-6360
Email:      [hidden email]


                                                                          
             "Armstrong,                                                  
             Brian"                                                       
             <[hidden email]                                          To
             RG>                       [hidden email]      
             Sent by: Confocal                                          cc
             Microscopy List                                              
             <CONFOCAL@LISTSER                                     Subject
             V.BUFFALO.EDU>            Re: Leica TCS SP5                  
                                       Performance/Problems/Service       
                                                                          
             08/27/2008 11:10                                             
             AM                                                           
                                                                          
                                                                          
             Please respond to                                            
                 Confocal                                                 
              Microscopy List                                             
             <CONFOCAL@LISTSER                                            
              V.BUFFALO.EDU>                                              
                                                                          
                                                                          




Search the CONFOCAL archive at
http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
Dear Shiv, if you receive responses off-line can you please share them with
me and/or the list? I would be most interested in this information.
Cheers,

Brian D Armstrong PhD
Light Microscopy Core Manager
Beckman Research Institute
City of Hope
1450 E Duarte Rd
Duarte, CA 91010
626-359-8111 x62872
http://www.cityofhope.org/research/support/Light-Microscopy-Digital-Imaging/Pages/default.aspx

From: Confocal Microscopy List [ [hidden email]] On
Behalf Of Mayandi Sivaguru
Sent: Wednesday, August 27, 2008 8:15 AM
To: [hidden email]
Subject: Leica TCS SP5 Performance/Problems/Service


Dear listers, I would greatly appreciate if you could send us a feedback on
TCS SP5 performance if you have one in your lab/core facility. I would like
to know the performance of tandem-ressonant scanner, how often you end up
with system down situations, how soon the problems are solved by Leica if
you happen to have the service contract, have you ever put a sample under a
LSM and TCS SP5 and compared the sensitivities of both systems and finally
overall how satisfied you are on the performance of the TCS SP5.

By the way does anybody in the list have the new Supercontinuum white laser
installed in the SP5 (X).

You can contact me off the list if you wish to share the information
directly to me.

Thanking you so much in advance for your kind reply.
Shiv




Mayandi Sivaguru, PhD, PhD
Microscopy Facility Manager
8, Institute for Genomic Biology
University of Illinois at Urbana-Champaign
1206 West Gregory Dr.
Urbana, IL 61801 USA

Office: 217.333.1214
Fax: 217.244.2496
[hidden email]
http://core.igb.uiuc.edu



---------------------------------------------------------------------
SECURITY/CONFIDENTIALITY WARNING: This message and any attachments are
intended solely for the individual or entity to which they are addressed.
This communication may contain information that is privileged,
confidential, or exempt from disclosure under applicable law (e.g.,
personal health information, research data, financial information). Because
this e-mail has been sent without encryption, individuals other than the
intended recipient may be able to view the information, forward it to
others or tamper with the information without the knowledge or consent of
the sender. If you are not the intended recipient, or the employee or
person responsible for delivering the message to the intended recipient,
any dissemination, distribution or copying of the communication is strictly
prohibited. If you received the communication in error, please notify the
sender immediately by replying to this message and deleting the message and
any accompanying files from your system. If, due to the security risks, you
do not wish to receive further communications via e-mail, please reply to
this message and inform the sender that you do not wish to receive further
e-mail from the sender.

---------------------------------------------------------------------









The information transmitted is intended only for the person(s)or entity to which it is addressed and may contain confidential and/or legally privileged material. Delivery of this message to any person other than the intended recipient(s) is not intended in any way to waive privilege or confidentiality. Any review, retransmission, dissemination or other use of , or taking of any action in reliance upon, this information by entities other than the intended recipient is prohibited. If you receive this in error, please contact the sender and delete the material from any computer.

For Translation:

http://www.baxter.com/email_disclaimer

Mayandi Sivaguru, PhD, PhD
Microscopy Facility Manager
8, Institute for Genomic Biology
University of Illinois at Urbana-Champaign
1206 West Gregory Dr.
Urbana, IL 61801 USA

Office: 217.333.1214
Fax: 217.244.2496
[hidden email]
http://core.igb.uiuc.edu

Mayandi Sivaguru, PhD, PhD
Microscopy Facility Manager
8, Institute for Genomic Biology
University of Illinois at Urbana-Champaign
1206 West Gregory Dr.
Urbana, IL 61801 USA

Office: 217.333.1214
Fax: 217.244.2496
[hidden email]
http://core.igb.uiuc.edu

George McNamara George McNamara
Reply | Threaded
Open this post in threaded view
|

Re: Fwd: Re: Leica TCS SP5 Performance/Problems/Service

Search the CONFOCAL archive at http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
Hi Shiv,

2 more instruments, both about 15 months old (purchased with 4 year service contracts). We had not been using the resonant scanner in either until recently.

SP5 inverted: Tried for the first time 2 weeks ago. Something was occluding most of the field of view, but we were able to see nice Fluo-3 calcium waves in cardiomyocytes, in one edge of the field. The Leica service engineer visited Thursday, said the scan head needs to be replaced, which should happen in less than 2 weeks.

MP/SP5 upright: A colleague who does a lot of Z-series imaging (see Speier et al 2008 Nature Methods and Nature Medicine for details), complained last week that since switching from the standard to the resonant scanner mode, he no longer has time during Z-series for breaks. He had routinely been using 512x512 pixel mode (10x dipping lens), so no change of pixel resolution between standard and resonant scanner modes. He did add (2 frame?) averaging to his acquisition procedure. The other people using this transplant model are also now switching to the resonant scanner. I believe the time savings by using resonant scanner mode is between 3x and 5x.



George




At 04:48 PM 9/5/2008, you wrote:
Search the CONFOCAL archive at http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal Dear Listers, Thank you for many of you responded to my query regarding the TCS SP5 performance and service. Here is the consolidated responses so far as I have promised earlier.

Comment #1: “Both resonant and conventional modes of our tandem scanner work beautifully. In a moderate usage situation, the microscope has never broken down in the past 6 months. Field service is reasonably rapid, and helpful phone service is readily available in regular business hours. I haven’t had a chance to compare side-by-side with LSM, but over the many years as a Leica confocal customer I am overall very satisfied with them and in particular with SP5”. 

Comment #2: “We considered an SP5 with a resonant scanner as an option for fast confocal imaging but the Leica engineers couldn't get the resonant scanner to work on the SP5 (on the installed system we tried). From that experience I got the sense that the resonant scanner is not very reliable.  They don't use it very much, they stick to the 'regular' scanner.  Sensitivity was the same as the Zeiss 510 with live plant samples expressing FPs. However, this is not out of rigorous comparison”.

Comment #3: Having SP5 system with visible lasers. Most people in the facility uses regular scanner and the resonant scanner is rarely used so could not comment on the performance. Satisfied with the performance overall.

The notes above are modified from the original responses to remove the institutional and personal information. It is for information purpose only and not a scientific survey. Please do not use this information solely to decide on the performance and service of any given systems. I have no commercial interest and none of the participants in neither of the companies.  It is also shared personally with the Leica, Sales-Service Headquarters in the USA.

Shiv



X-Original-To: [hidden email]
Delivered-To: [hidden email]
Delivered-To: [hidden email]
X-Mailer: QUALCOMM Windows Eudora Version 7.0.1.0
X-NEWIGB-MailScanner: Found to be clean, Found to be clean
X-NEWIGB-MailScanner-SpamCheck: not spam (whitelisted),
                         SpamAssassin (score=0.001, required 5,
                         HTML_MESSAGE 0.00), not spam, SpamAssassin (score=-3.999,
        required 5, HTML_MESSAGE 0.00, RCVD_IN_DNSWL_MED -4.00)
X-Spam-Status: No, No
X-PM-Spam-Prob: : 7%
Date:         Wed, 27 Aug 2008 12:10:02 -0500
Reply-To:     Confocal Microscopy List <[hidden email]>
Sender:       Confocal Microscopy List <[hidden email]>
From:         Mayandi Sivaguru <[hidden email]>
Subject: Re: Leica TCS SP5 Performance/Problems/Service
To:           [hidden email]
List-Help: < http://listserv.buffalo.edu/cgi-bin/wa?LIST=CONFOCAL>,
           < [hidden email]>
List-Unsubscribe: < [hidden email]>
List-Subscribe: < [hidden email]>
List-Owner: < [hidden email]>
List-Archive: < http://listserv.buffalo.edu/cgi-bin/wa?LIST=CONFOCAL>
X-NEWIGB-MailScanner-Information: Please contact the ISP for more information
X-NEWIGB-MailScanner-From: [hidden email]

Search the CONFOCAL archive at http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal Dear Listers, Absolutely, I will share the offline responses (after consolidation) I receive on this thread but the identities of the person providing the information and institution details will be suppressed.
Thanks again
Shiv


At 11:44 AM 8/27/2008, you wrote:
Search the CONFOCAL archive at
http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal

Hi Shiv,

Likewise, I would be most appreciative if you could share any off-line
responses with me.  The Leica TCS SP5 (X) is an instrument we are
considering for purchase in the near future.

Many thanks,
Laurie


Laurie Stojanovic
Research Associate

Baxter Healthcare Corporation
Microscopy and Particle Sciences
Route 120 & Wilson Road, RL T-12
Round Lake, IL 60073

Phone:  1-(847)-270-4422
FAX:  1-(847)-270-6360
Email:      [hidden email]


                                                                          
             "Armstrong,                                                  
             Brian"                                                       
             <[hidden email]                                          To
             RG>                       [hidden email]      
             Sent by: Confocal                                          cc
             Microscopy List                                              
             <CONFOCAL@LISTSER                                     Subject
             V.BUFFALO.EDU>            Re: Leica TCS SP5                  
                                       Performance/Problems/Service       
                                                                          
             08/27/2008 11:10                                             
             AM                                                           
                                                                          
                                                                          
             Please respond to                                            
                 Confocal                                                 
              Microscopy List                                             
             <CONFOCAL@LISTSER                                            
              V.BUFFALO.EDU>                                              
                                                                          
                                                                          




Search the CONFOCAL archive at
http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
Dear Shiv, if you receive responses off-line can you please share them with
me and/or the list? I would be most interested in this information.
Cheers,

Brian D Armstrong PhD
Light Microscopy Core Manager
Beckman Research Institute
City of Hope
1450 E Duarte Rd
Duarte, CA 91010
626-359-8111 x62872
http://www.cityofhope.org/research/support/Light-Microscopy-Digital-Imaging/Pages/default.aspx

From: Confocal Microscopy List [ [hidden email]] On
Behalf Of Mayandi Sivaguru
Sent: Wednesday, August 27, 2008 8:15 AM
To: [hidden email]
Subject: Leica TCS SP5 Performance/Problems/Service


Dear listers, I would greatly appreciate if you could send us a feedback on
TCS SP5 performance if you have one in your lab/core facility. I would like
to know the performance of tandem-ressonant scanner, how often you end up
with system down situations, how soon the problems are solved by Leica if
you happen to have the service contract, have you ever put a sample under a
LSM and TCS SP5 and compared the sensitivities of both systems and finally
overall how satisfied you are on the performance of the TCS SP5.

By the way does anybody in the list have the new Supercontinuum white laser
installed in the SP5 (X).

You can contact me off the list if you wish to share the information
directly to me.

Thanking you so much in advance for your kind reply.
Shiv




Mayandi Sivaguru, PhD, PhD
Microscopy Facility Manager
8, Institute for Genomic Biology
University of Illinois at Urbana-Champaign
1206 West Gregory Dr.
Urbana, IL 61801 USA

Office: 217.333.1214
Fax: 217.244.2496
[hidden email]
http://core.igb.uiuc.edu



---------------------------------------------------------------------
SECURITY/CONFIDENTIALITY WARNING: This message and any attachments are
intended solely for the individual or entity to which they are addressed.
This communication may contain information that is privileged,
confidential, or exempt from disclosure under applicable law (e.g.,
personal health information, research data, financial information). Because
this e-mail has been sent without encryption, individuals other than the
intended recipient may be able to view the information, forward it to
others or tamper with the information without the knowledge or consent of
the sender. If you are not the intended recipient, or the employee or
person responsible for delivering the message to the intended recipient,
any dissemination, distribution or copying of the communication is strictly
prohibited. If you received the communication in error, please notify the
sender immediately by replying to this message and deleting the message and
any accompanying files from your system. If, due to the security risks, you
do not wish to receive further communications via e-mail, please reply to
this message and inform the sender that you do not wish to receive further
e-mail from the sender.

---------------------------------------------------------------------









The information transmitted is intended only for the person(s)or entity to which it is addressed and may contain confidential and/or legally privileged material. Delivery of this message to any person other than the intended recipient(s) is not intended in any way to waive privilege or confidentiality. Any review, retransmission, dissemination or other use of , or taking of any action in reliance upon, this information by entities other than the intended recipient is prohibited. If you receive this in error, please contact the sender and delete the material from any computer.

For Translation:

http://www.baxter.com/email_disclaimer

Mayandi Sivaguru, PhD, PhD
Microscopy Facility Manager
8, Institute for Genomic Biology
University of Illinois at Urbana-Champaign
1206 West Gregory Dr.
Urbana, IL 61801 USA

Office: 217.333.1214
Fax: 217.244.2496
[hidden email]
http://core.igb.uiuc.edu

Mayandi Sivaguru, PhD, PhD
Microscopy Facility Manager
8, Institute for Genomic Biology
University of Illinois at Urbana-Champaign
1206 West Gregory Dr.
Urbana, IL 61801 USA

Office: 217.333.1214
Fax: 217.244.2496
[hidden email]
http://core.igb.uiuc.edu




 

George McNamara, Ph.D.
University of Miami, Miller School of Medicine
Image Core
Miami, FL 33010
[hidden email]
[hidden email]
305-243-8436 office
http://home.earthlink.net/~pubspectra/
http://home.earthlink.net/~geomcnamara/
http://www.sylvester.org/research/SR_lab_analytical.asp?ana=desc (Analytical Imaging Core Facility)