Leica Microsystems is a leading global designer and producer of innovative high-
tech precision optics systems for the analysis of microstructures.
It is one of the market leaders in each of the fields of Microscopy, Confocal
Laser Scanning Microscopy, Imaging Systems, Specimen Preparation and
Medical Equipment.
Comprising nine manufacturing facilities in seven countries, sales and service
companies in 20 countries and an international network of dealers, the
company is represented in over 100 countries.
Location-Bannockburn, IL
Responsibilities:
The Inside Sales Representative role is of critical importance to both the short-
term targets and the long-term aims of Life Science Division (LSD). This
position’s primary responsibilities include:
1. Inside Sales
2. Telemarketing
3. Product and Customer Support
Products: Life Science Research Equipment including Routine VibratomeTM
specimen preparation and Stereotaxic animal surgery products
1. Provide first-class internal sales support within the global market for the
LSD, ensuring sales targets are achieved. Serve as primary contact for
customers seeking additional information on research and histology
instrumentation, ensuring the highest level of customer satisfaction. Maintain
sales data base and manage customer record files. Prepare formal quotes
including custom orders and proformas (including quote generation for
Innovation Manager). Demonstrate familiarity with sales reports and
understand monthly and yearly budget vs. actual.
2. Organize and execute sales lead follow-up communications via telephone.
Follow-up on quote requests generated from MyNeuroLab, and Vibratome
websites (within 24 hours). Telemarketing to life scientists with potential
interest in microscopy, sample preparation and stereotaxic products.
3. Answer incoming sales and support phone calls during standard business
hours. Answer technical service inquiries via phone or email. Manage
escalated customer communications.
Requirements:
B.A. or B.S. Science or Business related field.
Minimum 1-3 years experience in a sales environment.
Exceptional interpersonal, communication, and writing skills are required to
interact with customers, other employees and management; requires the
ability to anticipate and solve problems.
Ability to develop relationships and credibility with individuals at all
organizational levels.
Ability to prioritize and manage multiple projects.
Complex problem solving skills - Define customer problems and determine
solutions in order to drive revenue for the company.
Demonstrate proficiency with SAP, Microsoft Office: Word, Excel, PowerPoint.
Please send your resume to:
[hidden email]. You can
also visit our website at: www.leica-microsystems.com
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