Microscope camera repairs?

[daj1u06]

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A bit off topic for which I appologise but this seems the best place to ask.

We have several olympus dotSlide slide scanners with Olympus-SIS CC12 colour microscope cameras. One of the cameras is playing up and failing to wake on command from the dotslide software. Once we get it awake it behaves perfectly until it drops out again. Windows device manager sees it and reports it as being OK. All the usual things have been tried (cable, firewire card, drivers, software reinstall, swapping to another system etc.) confirming the issue is with the camera itself. The chip itself seems fine when the camera awakes so my suspicion (pure guess) is some other basic electric component on a board has failed.

Olympus tell me that they can't repair this model as it is too old and no longer supported. An old loan CC12 camera they kindly suppplied unfortunately proved dead in the water.

Therefore does anyone know of any company that offers repair of microscope cameras who we could try out?

(or if anyone has an unused, but working, CC12 they would be willing to sell, please get in touch)

Thanks in advance.

Dave Johnston,
Biomedical Imaging Unit,
University of Southampton.

[Zdenek Svindrych-2]

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Hi Dave,
have you tried other Soft Imaging System cameras, such as Colorview? Those
can be found on Ebay...

Generally, what fails most often are connectors and electrolytic capacitors
(not sure there are any). Sometimes just reflashing the firmware helps, but
again, I'm not sure this is possible with CC12...

Best, zdenek

--
Zdenek Svindrych, Ph.D.
Research Associate - Imaging Specialist
Department of Biochemistry and Cell Biology
Geisel School of Medicine at Dartmouth
email: [hidden email]

---------- Původní e-mail ----------
Od: Dave Johnston <[hidden email]>
Komu: [hidden email]
Datum: 23. 11. 2017 8:04:20
Předmět: Microscope camera repairs?
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To join, leave or search the confocal microscopy listserv, go to:
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A bit off topic for which I appologise but this seems the best place to ask.


We have several olympus dotSlide slide scanners with Olympus-SIS CC12 colour
microscope cameras. One of the cameras is playing up and failing to wake on
command from the dotslide software. Once we get it awake it behaves
perfectly until it drops out again. Windows device manager sees it and
reports it as being OK. All the usual things have been tried (cable,
firewire card, drivers, software reinstall, swapping to another system etc.)
confirming the issue is with the camera itself. The chip itself seems fine
when the camera awakes so my suspicion (pure guess) is some other basic
electric component on a board has failed.

Olympus tell me that they can't repair this model as it is too old and no
longer supported. An old loan CC12 camera they kindly suppplied
unfortunately proved dead in the water.

Therefore does anyone know of any company that offers repair of microscope
cameras who we could try out?

(or if anyone has an unused, but working, CC12 they would be willing to
sell, please get in touch)

Thanks in advance.

Dave Johnston,
Biomedical Imaging Unit,
University of Southampton.
"