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New computer for Zeiss LSM 510

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Adriana Holthauzen

New computer for Zeiss LSM 510

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Dear All,

We have had a Zeiss LSM 510 META confocal for about 8 years now and the computer
is ready to be retired.
We still carry service contract on the machine, but not on the computer.
The replacement of the computer through Zeiss will cost us about $8,000.00.
Does anyone have a suggestion how I could upgrade the computer in the cheapest
way, considering that we are going to have to go through Zeiss anyway to do the
boards/software replacements.
Did anyone have a similar experience and found a cheapest/functional solution
for the case?

I appreciate your suggestions
Adriana Paulucci

Axel Kurt Preuss

Re: New computer for Zeiss LSM 510

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AML registry and disc cleaner can do amazing things.

On 2/14/11 9:49 AM, "Adriana Holthauzen" <[hidden email]> wrote:

*****
To join, leave or search the confocal microscopy listserv, go to:
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Dear All,

We have had a Zeiss LSM 510 META confocal for about 8 years now and the computer
is ready to be retired.
We still carry service contract on the machine, but not on the computer.
The replacement of the computer through Zeiss will cost us about $8,000.00.
Does anyone have a suggestion how I could upgrade the computer in the cheapest
way, considering that we are going to have to go through Zeiss anyway to do the
boards/software replacements.
Did anyone have a similar experience and found a cheapest/functional solution
for the case?

I appreciate your suggestions
Adriana Paulucci

Note: This message may contain confidential information. If this Email/Fax has been sent to you by mistake, please notify the sender and delete it immediately. Thank you.

leoncio vergara

Re: New computer for Zeiss LSM 510

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Dear All

I would like to add additional information to Adriana's request. (we work together)

The computer needs to be replaced due to hardware issues. The replacement cost estimate by Zeiss ($8000) inlcudes installation, also we were told by Zeiss that if we purchase the computer through them they will include software and computer coverage in their service contract, currently since the computer is old, they no longer cover it. We were also told that we can always use a third party computer (which could be much cheaper), but in that case we will have to pay for the installation in the system and they will not cover any pc or software issues in the service contract.

The question is: what alternatives do we have?

Leoncio Vergara
UTMB

________________________________________
From: Confocal Microscopy List [[hidden email]] On Behalf Of Axel Kurt Preuss [[hidden email]]
Sent: Sunday, February 13, 2011 8:32 PM
To: [hidden email]
Subject: Re: New computer for Zeiss LSM 510

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

AML registry and disc cleaner can do amazing things.

On 2/14/11 9:49 AM, "Adriana Holthauzen" <[hidden email]> wrote:

*****
To join, leave or search the confocal microscopy listserv, go to:
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*****

Dear All,

We have had a Zeiss LSM 510 META confocal for about 8 years now and the computer
is ready to be retired.
We still carry service contract on the machine, but not on the computer.
The replacement of the computer through Zeiss will cost us about $8,000.00.
Does anyone have a suggestion how I could upgrade the computer in the cheapest
way, considering that we are going to have to go through Zeiss anyway to do the
boards/software replacements.
Did anyone have a similar experience and found a cheapest/functional solution
for the case?

I appreciate your suggestions
Adriana Paulucci

Note: This message may contain confidential information. If this Email/Fax has been sent to you by mistake, please notify the sender and delete it immediately. Thank you.

Ryan Geil

Re: New computer for Zeiss LSM 510

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To join, leave or search the confocal microscopy listserv, go to:
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*****

***COMMERCIAL RESPONSE***
In my experience it is always best to get the recommended computer from the vendor that sold the system. You can run into a lot of compatibility issues and vendors use known builds that have been subjected to a lot of testing. It is never worth it to save a couple thousand dollars on a computer that is driving a system worth hundreds of thousands of dollars. If your price includes installation, it is a good deal.
I highly recommend that you get it through Zeiss. You won't want to lose coverage for PC and software issues going forward. Everyone should keep in mind that a 4-5 year life on a computer running a system like this is normal. If yours is 8 years old, it has served you well.
Cheers
Ryan

Quorum Technologies Inc.
Installation/Support Tech
LCI Product Manager
519-400-0900
Sent from my iPhone

On 2011-02-13, at 11:59 PM, "Vergara, Leoncio A." <[hidden email]> wrote:

> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> *****
>
> Dear All
>
> I would like to add additional information to Adriana's request. (we work together)
>
> The computer needs to be replaced due to hardware issues. The replacement cost estimate by Zeiss ($8000) inlcudes installation, also we were told by Zeiss that if we purchase the computer through them they will include software and computer coverage in their service contract, currently since the computer is old, they no longer cover it. We were also told that we can always use a third party computer (which could be much cheaper), but in that case we will have to pay for the installation in the system and they will not cover any pc or software issues in the service contract.
>
> The question is: what alternatives do we have?
>
> Leoncio Vergara
> UTMB
>
> ________________________________________
> From: Confocal Microscopy List [[hidden email]] On Behalf Of Axel Kurt Preuss [[hidden email]]
> Sent: Sunday, February 13, 2011 8:32 PM
> To: [hidden email]
> Subject: Re: New computer for Zeiss LSM 510
>
> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> *****
>
> AML registry and disc cleaner can do amazing things.
>
>
> On 2/14/11 9:49 AM, "Adriana Holthauzen" <[hidden email]> wrote:
>
> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> *****
>
> Dear All,
>
> We have had a Zeiss LSM 510 META confocal for about 8 years now and the computer
> is ready to be retired.
> We still carry service contract on the machine, but not on the computer.
> The replacement of the computer through Zeiss will cost us about $8,000.00.
> Does anyone have a suggestion how I could upgrade the computer in the cheapest
> way, considering that we are going to have to go through Zeiss anyway to do the
> boards/software replacements.
> Did anyone have a similar experience and found a cheapest/functional solution
> for the case?
>
> I appreciate your suggestions
> Adriana Paulucci
>
>
>
>
>
> Note: This message may contain confidential information. If this Email/Fax has been sent to you by mistake, please notify the sender and delete it immediately. Thank you.

mcammer

Re: New computer for Zeiss LSM 510

In reply to this post by leoncio vergara

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To join, leave or search the confocal microscopy listserv, go to:
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To a certain extent, the issue has to do with staff. If you have a person who is very knowledgeable about and responsive to computer issues who can navigate the vagaries of opaque complex software, then you go for the cheaper solution without service contract support. Otherwise, the purpose is to have a working confocal, so you pay the vendor.
-Michael C.

-----Original Message-----
From: Confocal Microscopy List [mailto:[hidden email]]
Subject: Re: New computer for Zeiss LSM 510

Dear All

I would like to add additional information to Adriana's request. (we work together)

The computer needs to be replaced due to hardware issues. The replacement cost estimate by Zeiss ($8000) inlcudes installation, also we were told by Zeiss that if we purchase the computer through them they will include software and computer coverage in their service contract, currently since the computer is old, they no longer cover it. We were also told that we can always use a third party computer (which could be much cheaper), but in that case we will have to pay for the installation in the system and they will not cover any pc or software issues in the service contract.

The question is: what alternatives do we have?

Leoncio Vergara
UTMB

Dear All,

We have had a Zeiss LSM 510 META confocal for about 8 years now and the computer
is ready to be retired.
We still carry service contract on the machine, but not on the computer.
The replacement of the computer through Zeiss will cost us about $8,000.00.
Does anyone have a suggestion how I could upgrade the computer in the cheapest
way, considering that we are going to have to go through Zeiss anyway to do the
boards/software replacements.
Did anyone have a similar experience and found a cheapest/functional solution
for the case?

I appreciate your suggestions
Adriana Paulucci

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Emmanuel Gustin

Re: New computer for Zeiss LSM 510

In reply to this post by Ryan Geil

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I agree.

In the interest of keeping our IT maintenance burden under control, we routinely ship our own standard type of PC to instrument vendors, with our configuration of the OS and maintenance tools, so that they can install on it and test before delivery. But we don't do that for a confocal microscope, or in general for instruments with high data acquisition rates. That is too risky -- there are some fundamental challenges in using Windows systems for these applications.

If you would really want to have your own computer on a system, I would strongly recommend that you buy it and ship it to the instrument vendor, so that they can install and test it properly. Obviously, even assuming that they would be willing to do it, this is likely to become more expensive than buying the standard they offer. (Unless you negotiate it as part of the original purchase.)

Best Regards,

Emmanuel

--
Emmanuel Gustin, Tel. (+32) 14 64 1586, e-mail: [hidden email] ! telephone number changed !

-----Original Message-----
From: Confocal Microscopy List [mailto:[hidden email]] On Behalf Of Ryan Geil
Sent: maandag 14 februari 2011 13:50
To: [hidden email]
Subject: Re: New computer for Zeiss LSM 510

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

***COMMERCIAL RESPONSE***
In my experience it is always best to get the recommended computer from the vendor that sold the system. You can run into a lot of compatibility issues and vendors use known builds that have been subjected to a lot of testing. It is never worth it to save a couple thousand dollars on a computer that is driving a system worth hundreds of thousands of dollars. If your price includes installation, it is a good deal.
I highly recommend that you get it through Zeiss. You won't want to lose coverage for PC and software issues going forward. Everyone should keep in mind that a 4-5 year life on a computer running a system like this is normal. If yours is 8 years old, it has served you well.
Cheers
Ryan

Quorum Technologies Inc.
Installation/Support Tech
LCI Product Manager
519-400-0900
Sent from my iPhone

On 2011-02-13, at 11:59 PM, "Vergara, Leoncio A." <[hidden email]> wrote:

Gregg Sobocinski

Re: New computer for Zeiss LSM 510

In reply to this post by leoncio vergara

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

Leoncio,
I've already related to Adriana how we successfully implemented a third-party computer on our LSM 510 system successfully, but our equipment was not on a service contract, and it is only lightly used. With that in mind, I don't see a clear answer for you one way or the other.

Good luck,
~Gregg

Gregg Sobocinski
Microscope Imaging Specialist
University of Michigan, MCDB Dept.
Ann Arbor, Michigan
USA

-----Original Message-----
From: Confocal Microscopy List [mailto:[hidden email]] On Behalf Of Vergara, Leoncio A.
Sent: Sunday, February 13, 2011 11:59 PM
To: [hidden email]
Subject: Re: New computer for Zeiss LSM 510

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

Dear All

I would like to add additional information to Adriana's request. (we work together)

The computer needs to be replaced due to hardware issues. The replacement cost estimate by Zeiss ($8000) inlcudes installation, also we were told by Zeiss that if we purchase the computer through them they will include software and computer coverage in their service contract, currently since the computer is old, they no longer cover it. We were also told that we can always use a third party computer (which could be much cheaper), but in that case we will have to pay for the installation in the system and they will not cover any pc or software issues in the service contract.

The question is: what alternatives do we have?

Leoncio Vergara
UTMB

________________________________________
From: Confocal Microscopy List [[hidden email]] On Behalf Of Axel Kurt Preuss [[hidden email]]
Sent: Sunday, February 13, 2011 8:32 PM
To: [hidden email]
Subject: Re: New computer for Zeiss LSM 510

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

AML registry and disc cleaner can do amazing things.

On 2/14/11 9:49 AM, "Adriana Holthauzen" <[hidden email]> wrote:

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

Dear All,

We have had a Zeiss LSM 510 META confocal for about 8 years now and the computer
is ready to be retired.
We still carry service contract on the machine, but not on the computer.
The replacement of the computer through Zeiss will cost us about $8,000.00.
Does anyone have a suggestion how I could upgrade the computer in the cheapest
way, considering that we are going to have to go through Zeiss anyway to do the
boards/software replacements.
Did anyone have a similar experience and found a cheapest/functional solution
for the case?

I appreciate your suggestions
Adriana Paulucci

Note: This message may contain confidential information. If this Email/Fax has been sent to you by mistake, please notify the sender and delete it immediately. Thank you.

Adriana Holthauzen

Re: New computer for Zeiss LSM 510

Adriana Paulucci,
OMC man
*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

Thanks GREG
That is a very useful INFO.

Adriana Paulucci,
OMC manager
UTMB- Galveston

________________________________
From: "Sobocinski, Gregg" <[hidden email]>
To: [hidden email]
Sent: Mon, February 14, 2011 8:35:55 AM
Subject: Re: New computer for Zeiss LSM 510

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

Leoncio,
I've already related to Adriana how we successfully implemented a third-party
computer on our LSM 510 system successfully, but our equipment was not on a
service contract, and it is only lightly used. With that in mind, I don't see a
clear answer for you one way or the other.

Good luck,
~Gregg

Gregg Sobocinski
Microscope Imaging Specialist
University of Michigan, MCDB Dept.
Ann Arbor, Michigan
USA

-----Original Message-----
From: Confocal Microscopy List [mailto:[hidden email]] On
Behalf Of Vergara, Leoncio A.
Sent: Sunday, February 13, 2011 11:59 PM
To: [hidden email]
Subject: Re: New computer for Zeiss LSM 510

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

Dear All

I would like to add additional information to Adriana's request. (we work
together)

The computer needs to be replaced due to hardware issues. The replacement cost
estimate by Zeiss ($8000) inlcudes installation, also we were told by Zeiss that
if we purchase the computer through them they will include software and computer
coverage in their service contract, currently since the computer is old, they no
longer cover it. We were also told that we can always use a third party computer
(which could be much cheaper), but in that case we will have to pay for the
installation in the system and they will not cover any pc or software issues in
the service contract.

The question is: what alternatives do we have?

Leoncio Vergara
UTMB

________________________________________
From: Confocal Microscopy List [[hidden email]] On Behalf Of
Axel Kurt Preuss [[hidden email]]
Sent: Sunday, February 13, 2011 8:32 PM
To: [hidden email]
Subject: Re: New computer for Zeiss LSM 510

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

AML registry and disc cleaner can do amazing things.

On 2/14/11 9:49 AM, "Adriana Holthauzen" <[hidden email]> wrote:

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
*****

Dear All,

We have had a Zeiss LSM 510 META confocal for about 8 years now and the computer
is ready to be retired.
We still carry service contract on the machine, but not on the computer.
The replacement of the computer through Zeiss will cost us about $8,000.00.
Does anyone have a suggestion how I could upgrade the computer in the cheapest
way, considering that we are going to have to go through Zeiss anyway to do the
boards/software replacements.
Did anyone have a similar experience and found a cheapest/functional solution
for the case?

I appreciate your suggestions
Adriana Paulucci

Note: This message may contain confidential information. If this Email/Fax has
been sent to you by mistake, please notify the sender and delete it immediately.
Thank you.

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