Repair of old Enterprise laser in UK west midlands

[Anton Kamnev]

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Dear colleagues,

We have an old LSM510-meta equipped with a Coherent Enterprise UV laser (ENTCII-853) which has troubles starting up.

It displays “current limit” and “interlock fault” issues. We already had the problem like this before and which was due to a faulty water cooling. However, this time, water cooling runs perfectly supplying 16C water at 12 L/min flow rate.

The laser is quite old (purchased ~ 2008) and hence is not under any maintenance agreement.

Therefore I’d like to kindly ask some advice on how to proceed with assessment/repair of the unit:

1. Are there any particular things I could check before ordering service?
2. Do you know any good, reliable and efficient service provider who can assess and repair Coherent Enterprise laser in UK (Warwick university area)?

Any suggestion would be welcome!

If you are service provider - please feel free to write to me directly. We would be looking to start assessment and/or repair as soon as possible.

Sincerely,
Anton.
--

Anton Kamnev, PhD
Imaging Manager
Mechanochemical Cell Biology Building
Division of Biomedical Sciences
Warwick Medical School
The University of Warwick
Coventry, CV4 7AL UK

tel: [phone]
cell: [phone]
email: [hidden email]

Administrative Support:
Tel: [phone]
[hidden email]

[Jacqueline Ross]

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Hi Anton,

I have some trouble-shooting pages from a manual that I could send you. They have been very helpful to us in trouble shooting issues previously.  We have also had excellent support from our friends at Coherent Scientific in Australia but I guess that's a bit far away for you.

Kind regards,

Jacqui

Jacqueline Ross
Biomedical Imaging Microscopist
Biomedical Imaging Research Unit 
School of Medical Sciences 
Faculty of Medical & Health Sciences
The University of Auckland
Private Bag 92019
Auckland 1142, NEW ZEALAND

Tel: [phone]
Fax: [phone]

http://www.fmhs.auckland.ac.nz/sms/biru/


-----Original Message-----
From: Confocal Microscopy List [mailto:[hidden email]] On Behalf Of Anton
Sent: Thursday, 30 June 2016 7:56 p.m.
To: [hidden email]
Subject: Repair of old Enterprise laser in UK west midlands

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To join, leave or search the confocal microscopy listserv, go to:
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Post images on http://www.imgur.com and include the link in your posting.
*****

Dear colleagues,

We have an old LSM510-meta equipped with a Coherent Enterprise UV laser (ENTCII-853) which has troubles starting up.

It displays “current limit” and “interlock fault” issues. We already had the problem like this before and which was due to a faulty water cooling. However, this time, water cooling runs perfectly supplying 16C water at 12 L/min flow rate.

The laser is quite old (purchased ~ 2008) and hence is not under any maintenance agreement.

Therefore I’d like to kindly ask some advice on how to proceed with assessment/repair of the unit:

1. Are there any particular things I could check before ordering service?
2. Do you know any good, reliable and efficient service provider who can assess and repair Coherent Enterprise laser in UK (Warwick university area)?

Any suggestion would be welcome!

If you are service provider - please feel free to write to me directly. We would be looking to start assessment and/or repair as soon as possible.

Sincerely,
Anton.
--

Anton Kamnev, PhD
Imaging Manager
Mechanochemical Cell Biology Building
Division of Biomedical Sciences
Warwick Medical School
The University of Warwick
Coventry, CV4 7AL UK

tel: [phone]
cell: [phone]
email: [hidden email]

Administrative Support:
Tel: [phone]
[hidden email]