Using Imaris over an RDP connection

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Ben Sutcliffe Ben Sutcliffe
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Using Imaris over an RDP connection

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Dear All,

We are now working remotely from home as I guess a lot of you are.
I spent a long time setting up RDP access to all our systems and analysis machines.
We allow users to access the analysis machines via RDP and this is working very well for Huygens (all deconvolution and rendering works perfectly).

However when using Imaris and trying to look at a dataset over RDP from my MacBook Pro to an analysis workstation, fitted with a NVIDIA GeForce GTX 1080, in 3D Volume view or slice mode I get the following error “Sorry, your graphics board does not support this visualisation mode. It may help to turn off some channels.”

Could this be down to the fact that the GPU is a NVIDIA GeForce GTX 1080, a gaming card, and not a Quadro of some description? When I try connecting into an older workstation that has a NVIDIA Quadro 4000 and an old version of Imaris I can see the rendering correctly.

Can anyone help with some tips on setting up my NVIDIA GeForce GTX 1080 to work with Imaris over RDP?

I look forward to hearing from you and working from home on this nice little project.

King regards,
Ben

--
Dr Ben Sutcliffe
Cell Biology Division / Light Microscopy
MRC Laboratory of Molecular Biology
Francis Crick Avenue
Cambridge Biomedical Campus
Cambridge CB2 0QH, UK
Michael Giacomelli-2 Michael Giacomelli-2
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Re: Using Imaris over an RDP connection

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

Hi Ben,

RDP redirects drawing commands from the GPU to the network and then your
local computer renders them.  Hence by default there is no GPU in an RDP
session, so software that requires one will not work correctly.

It is possible to set up an RDP session with GPU pass through (meaning the
local GPU on your laptop is used), but it requires hardware and driver
support on the local machine.  I have always had more luck using something
like VNC that screen captures the remote session when I needed GPU.

Mike

On Fri, Mar 20, 2020 at 12:57 PM Ben Sutcliffe <[hidden email]>
wrote:

> *****
> To join, leave or search the confocal microscopy listserv, go to:
>
> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.umn.edu_cgi-2Dbin_wa-3FA0-3Dconfocalmicroscopy&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=d60BCijs9toijd74nGDWMGsElOHuG_HRVIjQoc-dqww&e=
> Post images on
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.imgur.com&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=RmsvO4mNq3-J3suCo5VRZ61j1c_Z7IS3WUaVHW2k4EQ&e=
> and include the link in your posting.
> *****
>
> Dear All,
>
> We are now working remotely from home as I guess a lot of you are.
> I spent a long time setting up RDP access to all our systems and analysis
> machines.
> We allow users to access the analysis machines via RDP and this is working
> very well for Huygens (all deconvolution and rendering works perfectly).
>
> However when using Imaris and trying to look at a dataset over RDP from my
> MacBook Pro to an analysis workstation, fitted with a NVIDIA GeForce GTX
> 1080, in 3D Volume view or slice mode I get the following error “Sorry,
> your graphics board does not support this visualisation mode. It may help
> to turn off some channels.”
>
> Could this be down to the fact that the GPU is a NVIDIA GeForce GTX 1080,
> a gaming card, and not a Quadro of some description? When I try connecting
> into an older workstation that has a NVIDIA Quadro 4000 and an old version
> of Imaris I can see the rendering correctly.
>
> Can anyone help with some tips on setting up my NVIDIA GeForce GTX 1080 to
> work with Imaris over RDP?
>
> I look forward to hearing from you and working from home on this nice
> little project.
>
> King regards,
> Ben
>
> --
> Dr Ben Sutcliffe
> Cell Biology Division / Light Microscopy
> MRC Laboratory of Molecular Biology
> Francis Crick Avenue
> Cambridge Biomedical Campus
> Cambridge CB2 0QH, UK
>


--
Michael Giacomelli, Ph.D.
Assistant Professor
Department of Biomedical Engineering & Institute of Optics
University of Rochester
Giang, William Giang, William
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Re: [External] Re: Using Imaris over an RDP connection

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

Hi Ben,

Which OS is your analysis workstation (with the GTX 1080) running?

If Windows 10, you can try the suggested group policy change at https://community.esri.com/thread/225251-enabling-gpu-rendering-on-windows-server-2016-windows-10-rdp

Best,
Will

-----Original Message-----
From: Confocal Microscopy List <[hidden email]> On Behalf Of Michael Giacomelli
Sent: Friday, March 20, 2020 1:12 PM
To: [hidden email]
Subject: [External] Re: Using Imaris over an RDP connection

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

Hi Ben,

RDP redirects drawing commands from the GPU to the network and then your local computer renders them.  Hence by default there is no GPU in an RDP session, so software that requires one will not work correctly.

It is possible to set up an RDP session with GPU pass through (meaning the local GPU on your laptop is used), but it requires hardware and driver support on the local machine.  I have always had more luck using something like VNC that screen captures the remote session when I needed GPU.

Mike

On Fri, Mar 20, 2020 at 12:57 PM Ben Sutcliffe <[hidden email]>
wrote:

> *****
> To join, leave or search the confocal microscopy listserv, go to:
>
> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.umn.edu_cgi-
> 2Dbin_wa-3FA0-3Dconfocalmicroscopy&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofM
> HBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gt
> voyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=d60BCijs9toijd74nGDWMGsElO
> HuG_HRVIjQoc-dqww&e=
> Post images on
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.imgur.com&d=Dw
> IFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisI
> eOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaB
> TI&s=RmsvO4mNq3-J3suCo5VRZ61j1c_Z7IS3WUaVHW2k4EQ&e=
> and include the link in your posting.
> *****
>
> Dear All,
>
> We are now working remotely from home as I guess a lot of you are.
> I spent a long time setting up RDP access to all our systems and
> analysis machines.
> We allow users to access the analysis machines via RDP and this is
> working very well for Huygens (all deconvolution and rendering works perfectly).
>
> However when using Imaris and trying to look at a dataset over RDP
> from my MacBook Pro to an analysis workstation, fitted with a NVIDIA
> GeForce GTX 1080, in 3D Volume view or slice mode I get the following
> error “Sorry, your graphics board does not support this visualisation
> mode. It may help to turn off some channels.”
>
> Could this be down to the fact that the GPU is a NVIDIA GeForce GTX
> 1080, a gaming card, and not a Quadro of some description? When I try
> connecting into an older workstation that has a NVIDIA Quadro 4000 and
> an old version of Imaris I can see the rendering correctly.
>
> Can anyone help with some tips on setting up my NVIDIA GeForce GTX
> 1080 to work with Imaris over RDP?
>
> I look forward to hearing from you and working from home on this nice
> little project.
>
> King regards,
> Ben
>
> --
> Dr Ben Sutcliffe
> Cell Biology Division / Light Microscopy MRC Laboratory of Molecular
> Biology Francis Crick Avenue Cambridge Biomedical Campus Cambridge CB2
> 0QH, UK
>


--
Michael Giacomelli, Ph.D.
Assistant Professor
Department of Biomedical Engineering & Institute of Optics University of Rochester

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Sripad Ram-2 Sripad Ram-2
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Re: Using Imaris over an RDP connection

In reply to this post by Michael Giacomelli-2
*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

I have observed a similar problem that Ben is describing. We have a rtx
2080ti card on one computer and a p4000 card on another computer. I have no
issues with remotely viewing images on Imaris on the compiter w p4000 GPU
card but on the other computer imaris won't even start up in rdp.
Interestingly if i already have an imaris session open on the computer with
the rtx2080i card, then I am able to view those images remotely.

Sripad

On Fri, Mar 20, 2020, 10:12 AM Michael Giacomelli <[hidden email]>
wrote:

> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
>
> Hi Ben,
>
> RDP redirects drawing commands from the GPU to the network and then your
> local computer renders them.  Hence by default there is no GPU in an RDP
> session, so software that requires one will not work correctly.
>
> It is possible to set up an RDP session with GPU pass through (meaning the
> local GPU on your laptop is used), but it requires hardware and driver
> support on the local machine.  I have always had more luck using something
> like VNC that screen captures the remote session when I needed GPU.
>
> Mike
>
> On Fri, Mar 20, 2020 at 12:57 PM Ben Sutcliffe <[hidden email]
> >
> wrote:
>
> > *****
> > To join, leave or search the confocal microscopy listserv, go to:
> >
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.umn.edu_cgi-2Dbin_wa-3FA0-3Dconfocalmicroscopy&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=d60BCijs9toijd74nGDWMGsElOHuG_HRVIjQoc-dqww&e=
> > Post images on
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.imgur.com&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=RmsvO4mNq3-J3suCo5VRZ61j1c_Z7IS3WUaVHW2k4EQ&e=
> > and include the link in your posting.
> > *****
> >
> > Dear All,
> >
> > We are now working remotely from home as I guess a lot of you are.
> > I spent a long time setting up RDP access to all our systems and analysis
> > machines.
> > We allow users to access the analysis machines via RDP and this is
> working
> > very well for Huygens (all deconvolution and rendering works perfectly).
> >
> > However when using Imaris and trying to look at a dataset over RDP from
> my
> > MacBook Pro to an analysis workstation, fitted with a NVIDIA GeForce GTX
> > 1080, in 3D Volume view or slice mode I get the following error “Sorry,
> > your graphics board does not support this visualisation mode. It may help
> > to turn off some channels.”
> >
> > Could this be down to the fact that the GPU is a NVIDIA GeForce GTX 1080,
> > a gaming card, and not a Quadro of some description? When I try
> connecting
> > into an older workstation that has a NVIDIA Quadro 4000 and an old
> version
> > of Imaris I can see the rendering correctly.
> >
> > Can anyone help with some tips on setting up my NVIDIA GeForce GTX 1080
> to
> > work with Imaris over RDP?
> >
> > I look forward to hearing from you and working from home on this nice
> > little project.
> >
> > King regards,
> > Ben
> >
> > --
> > Dr Ben Sutcliffe
> > Cell Biology Division / Light Microscopy
> > MRC Laboratory of Molecular Biology
> > Francis Crick Avenue
> > Cambridge Biomedical Campus
> > Cambridge CB2 0QH, UK
> >
>
>
> --
> Michael Giacomelli, Ph.D.
> Assistant Professor
> Department of Biomedical Engineering & Institute of Optics
> University of Rochester
>
Arvonn Tully Arvonn Tully
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Re: Using Imaris over an RDP connection

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

****Commercial Reply****
Dear Community

In my experience, Arivis Vision4d or Imaris will run over RDP, if the
*host* computer is running: Windows Server 2016 R2 and a Quadro;
Windows Server 2019 with a Quadro;
Windows 10 with either AMD or Nvidia  Gpu

Windows 7, Vista, Windows 8 are out of luck, time to upgrade.

Please contact the appropriate regional support team if you have further
specific questions.

Officially, Vision4d only work via RDP with Windows Server 2016 R2 or later
with a Quadro.
But as I learned today, unofficially, you can get it running on Windows 10
without much trouble.
Cheers
Arvonn



----
Arvonn Tully
[hidden email]


On Fri, Mar 20, 2020 at 2:26 PM S Ram <[hidden email]> wrote:

> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
>
> I have observed a similar problem that Ben is describing. We have a rtx
> 2080ti card on one computer and a p4000 card on another computer. I have no
> issues with remotely viewing images on Imaris on the compiter w p4000 GPU
> card but on the other computer imaris won't even start up in rdp.
> Interestingly if i already have an imaris session open on the computer with
> the rtx2080i card, then I am able to view those images remotely.
>
> Sripad
>
> On Fri, Mar 20, 2020, 10:12 AM Michael Giacomelli <
> [hidden email]>
> wrote:
>
> > *****
> > To join, leave or search the confocal microscopy listserv, go to:
> > http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> > Post images on http://www.imgur.com and include the link in your
> posting.
> > *****
> >
> > Hi Ben,
> >
> > RDP redirects drawing commands from the GPU to the network and then your
> > local computer renders them.  Hence by default there is no GPU in an RDP
> > session, so software that requires one will not work correctly.
> >
> > It is possible to set up an RDP session with GPU pass through (meaning
> the
> > local GPU on your laptop is used), but it requires hardware and driver
> > support on the local machine.  I have always had more luck using
> something
> > like VNC that screen captures the remote session when I needed GPU.
> >
> > Mike
> >
> > On Fri, Mar 20, 2020 at 12:57 PM Ben Sutcliffe <
> [hidden email]
> > >
> > wrote:
> >
> > > *****
> > > To join, leave or search the confocal microscopy listserv, go to:
> > >
> > >
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.umn.edu_cgi-2Dbin_wa-3FA0-3Dconfocalmicroscopy&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=d60BCijs9toijd74nGDWMGsElOHuG_HRVIjQoc-dqww&e=
> > > Post images on
> > >
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.imgur.com&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=RmsvO4mNq3-J3suCo5VRZ61j1c_Z7IS3WUaVHW2k4EQ&e=
> > > and include the link in your posting.
> > > *****
> > >
> > > Dear All,
> > >
> > > We are now working remotely from home as I guess a lot of you are.
> > > I spent a long time setting up RDP access to all our systems and
> analysis
> > > machines.
> > > We allow users to access the analysis machines via RDP and this is
> > working
> > > very well for Huygens (all deconvolution and rendering works
> perfectly).
> > >
> > > However when using Imaris and trying to look at a dataset over RDP from
> > my
> > > MacBook Pro to an analysis workstation, fitted with a NVIDIA GeForce
> GTX
> > > 1080, in 3D Volume view or slice mode I get the following error “Sorry,
> > > your graphics board does not support this visualisation mode. It may
> help
> > > to turn off some channels.”
> > >
> > > Could this be down to the fact that the GPU is a NVIDIA GeForce GTX
> 1080,
> > > a gaming card, and not a Quadro of some description? When I try
> > connecting
> > > into an older workstation that has a NVIDIA Quadro 4000 and an old
> > version
> > > of Imaris I can see the rendering correctly.
> > >
> > > Can anyone help with some tips on setting up my NVIDIA GeForce GTX 1080
> > to
> > > work with Imaris over RDP?
> > >
> > > I look forward to hearing from you and working from home on this nice
> > > little project.
> > >
> > > King regards,
> > > Ben
> > >
> > > --
> > > Dr Ben Sutcliffe
> > > Cell Biology Division / Light Microscopy
> > > MRC Laboratory of Molecular Biology
> > > Francis Crick Avenue
> > > Cambridge Biomedical Campus
> > > Cambridge CB2 0QH, UK
> > >
> >
> >
> > --
> > Michael Giacomelli, Ph.D.
> > Assistant Professor
> > Department of Biomedical Engineering & Institute of Optics
> > University of Rochester
> >
>
Ben Sutcliffe Ben Sutcliffe
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Re: Using Imaris over an RDP connection

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

Dear All,

Thank you all your replies on this topic.
I found that there is a workaround where by I use either TeamViewer or VNC to launch the software “locally” and then users can connect via VPC and RDP and use the software no problem. I just asked them not to close the software.

We might invest in a nice RTX 8000 incase these pandemics happen more frequently (I certainly hope they don’t!).

Best,
Ben

> On 20 Mar 2020, at 20:41, Arvonn Tully <[hidden email]> wrote:
>
> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
>
> ****Commercial Reply****
> Dear Community
>
> In my experience, Arivis Vision4d or Imaris will run over RDP, if the
> *host* computer is running: Windows Server 2016 R2 and a Quadro;
> Windows Server 2019 with a Quadro;
> Windows 10 with either AMD or Nvidia  Gpu
>
> Windows 7, Vista, Windows 8 are out of luck, time to upgrade.
>
> Please contact the appropriate regional support team if you have further
> specific questions.
>
> Officially, Vision4d only work via RDP with Windows Server 2016 R2 or later
> with a Quadro.
> But as I learned today, unofficially, you can get it running on Windows 10
> without much trouble.
> Cheers
> Arvonn
>
>
>
> ----
> Arvonn Tully
> [hidden email]
>
>
> On Fri, Mar 20, 2020 at 2:26 PM S Ram <[hidden email]> wrote:
>
>> *****
>> To join, leave or search the confocal microscopy listserv, go to:
>> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
>> Post images on http://www.imgur.com and include the link in your posting.
>> *****
>>
>> I have observed a similar problem that Ben is describing. We have a rtx
>> 2080ti card on one computer and a p4000 card on another computer. I have no
>> issues with remotely viewing images on Imaris on the compiter w p4000 GPU
>> card but on the other computer imaris won't even start up in rdp.
>> Interestingly if i already have an imaris session open on the computer with
>> the rtx2080i card, then I am able to view those images remotely.
>>
>> Sripad
>>
>> On Fri, Mar 20, 2020, 10:12 AM Michael Giacomelli <
>> [hidden email]>
>> wrote:
>>
>>> *****
>>> To join, leave or search the confocal microscopy listserv, go to:
>>> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
>>> Post images on http://www.imgur.com and include the link in your
>> posting.
>>> *****
>>>
>>> Hi Ben,
>>>
>>> RDP redirects drawing commands from the GPU to the network and then your
>>> local computer renders them.  Hence by default there is no GPU in an RDP
>>> session, so software that requires one will not work correctly.
>>>
>>> It is possible to set up an RDP session with GPU pass through (meaning
>> the
>>> local GPU on your laptop is used), but it requires hardware and driver
>>> support on the local machine.  I have always had more luck using
>> something
>>> like VNC that screen captures the remote session when I needed GPU.
>>>
>>> Mike
>>>
>>> On Fri, Mar 20, 2020 at 12:57 PM Ben Sutcliffe <
>> [hidden email]
>>>>
>>> wrote:
>>>
>>>> *****
>>>> To join, leave or search the confocal microscopy listserv, go to:
>>>>
>>>>
>>>
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.umn.edu_cgi-2Dbin_wa-3FA0-3Dconfocalmicroscopy&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=d60BCijs9toijd74nGDWMGsElOHuG_HRVIjQoc-dqww&e=
>>>> Post images on
>>>>
>>>
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.imgur.com&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=RmsvO4mNq3-J3suCo5VRZ61j1c_Z7IS3WUaVHW2k4EQ&e=
>>>> and include the link in your posting.
>>>> *****
>>>>
>>>> Dear All,
>>>>
>>>> We are now working remotely from home as I guess a lot of you are.
>>>> I spent a long time setting up RDP access to all our systems and
>> analysis
>>>> machines.
>>>> We allow users to access the analysis machines via RDP and this is
>>> working
>>>> very well for Huygens (all deconvolution and rendering works
>> perfectly).
>>>>
>>>> However when using Imaris and trying to look at a dataset over RDP from
>>> my
>>>> MacBook Pro to an analysis workstation, fitted with a NVIDIA GeForce
>> GTX
>>>> 1080, in 3D Volume view or slice mode I get the following error “Sorry,
>>>> your graphics board does not support this visualisation mode. It may
>> help
>>>> to turn off some channels.”
>>>>
>>>> Could this be down to the fact that the GPU is a NVIDIA GeForce GTX
>> 1080,
>>>> a gaming card, and not a Quadro of some description? When I try
>>> connecting
>>>> into an older workstation that has a NVIDIA Quadro 4000 and an old
>>> version
>>>> of Imaris I can see the rendering correctly.
>>>>
>>>> Can anyone help with some tips on setting up my NVIDIA GeForce GTX 1080
>>> to
>>>> work with Imaris over RDP?
>>>>
>>>> I look forward to hearing from you and working from home on this nice
>>>> little project.
>>>>
>>>> King regards,
>>>> Ben
>>>>
>>>> --
>>>> Dr Ben Sutcliffe
>>>> Cell Biology Division / Light Microscopy
>>>> MRC Laboratory of Molecular Biology
>>>> Francis Crick Avenue
>>>> Cambridge Biomedical Campus
>>>> Cambridge CB2 0QH, UK
>>>>
>>>
>>>
>>> --
>>> Michael Giacomelli, Ph.D.
>>> Assistant Professor
>>> Department of Biomedical Engineering & Institute of Optics
>>> University of Rochester
>>>
>>

--
Dr Ben Sutcliffe
Cell Biology Division / Light Microscopy
MRC Laboratory of Molecular Biology
Francis Crick Avenue
Cambridge Biomedical Campus
Cambridge CB2 0QH, UK
Remko Dijkstra Remko Dijkstra
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Re: Using Imaris over an RDP connection ** SVI Huygens vendor response **

*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
Post images on http://www.imgur.com and include the link in your posting.
*****

** Vendor response **

Dear Ben and all,

Since this is a very relevant topic at the moment with so many
researchers working remotely, we would also like to add a few points.

As Ben already mentioned in his initial post, you can use Huygens
Software remotely using RDP without any problems, and the host's
multi-threaded CPUs and GPUs can be fully utilized. Our node-locked
licenses allow the use of remote display protocols.
Also VNC and X-forwarding, among other remote display options are fully
supported by Huygens. The hardware of the client does not matter with
any of these protocols, since all the computation in Huygens - including
3D rendering - is done by the server hardware.

Huygens Software uses CUDA on graphic boards to speed up image
processing, deconvolution and volume ray-tracing. All Nvidia GPU cards
can be used, from gaming grade GTX/RTX boards to high-end Quadro or
Tesla cards.
Even without a GPU in the host system, the 3D rendering is also fully
supported on CPU and is highly parallelized, making 3D rendering with
Huygens very fast even if you don't have a GPU.

For everyone who does not have easy remote access to their normal lab
workstations/servers at the moment due to the current situation: we
would like to help out and provide free Huygens@Home licenses for all
researchers who need to deconvolve, visualize or analyze their
microscopy images at home.
Huygens runs on Windows (7, 8, 10), Linux and Mac OS. A modern Nvidia
GPU will help to speed up things, but having a CPU and some RAM is all
you need :-)

Get your own Huygens@Home license here: https://svi.nl/LicenseRequest

On behalf of the SVI-Huygens team,

Best regards,

Remko

Remko Dijkstra, MSc.
Product Manager Super-resolution
Scientific Volume Imaging - www.svi.nl
Huygens Software
+31 35 642 1626
[hidden email]


Op 3/23/2020 om 2:18 PM schreef Ben Sutcliffe:

> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
>
> Dear All,
>
> Thank you all your replies on this topic.
> I found that there is a workaround where by I use either TeamViewer or VNC to launch the software “locally” and then users can connect via VPC and RDP and use the software no problem. I just asked them not to close the software.
>
> We might invest in a nice RTX 8000 incase these pandemics happen more frequently (I certainly hope they don’t!).
>
> Best,
> Ben
>
>> On 20 Mar 2020, at 20:41, Arvonn Tully <[hidden email]> wrote:
>>
>> *****
>> To join, leave or search the confocal microscopy listserv, go to:
>> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
>> Post images on http://www.imgur.com and include the link in your posting.
>> *****
>>
>> ****Commercial Reply****
>> Dear Community
>>
>> In my experience, Arivis Vision4d or Imaris will run over RDP, if the
>> *host* computer is running: Windows Server 2016 R2 and a Quadro;
>> Windows Server 2019 with a Quadro;
>> Windows 10 with either AMD or Nvidia  Gpu
>>
>> Windows 7, Vista, Windows 8 are out of luck, time to upgrade.
>>
>> Please contact the appropriate regional support team if you have further
>> specific questions.
>>
>> Officially, Vision4d only work via RDP with Windows Server 2016 R2 or later
>> with a Quadro.
>> But as I learned today, unofficially, you can get it running on Windows 10
>> without much trouble.
>> Cheers
>> Arvonn
>>
>>
>>
>> ----
>> Arvonn Tully
>> [hidden email]
>>
>>
>> On Fri, Mar 20, 2020 at 2:26 PM S Ram <[hidden email]> wrote:
>>
>>> *****
>>> To join, leave or search the confocal microscopy listserv, go to:
>>> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
>>> Post images on http://www.imgur.com and include the link in your posting.
>>> *****
>>>
>>> I have observed a similar problem that Ben is describing. We have a rtx
>>> 2080ti card on one computer and a p4000 card on another computer. I have no
>>> issues with remotely viewing images on Imaris on the compiter w p4000 GPU
>>> card but on the other computer imaris won't even start up in rdp.
>>> Interestingly if i already have an imaris session open on the computer with
>>> the rtx2080i card, then I am able to view those images remotely.
>>>
>>> Sripad
>>>
>>> On Fri, Mar 20, 2020, 10:12 AM Michael Giacomelli <
>>> [hidden email]>
>>> wrote:
>>>
>>>> *****
>>>> To join, leave or search the confocal microscopy listserv, go to:
>>>> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
>>>> Post images on http://www.imgur.com and include the link in your
>>> posting.
>>>> *****
>>>>
>>>> Hi Ben,
>>>>
>>>> RDP redirects drawing commands from the GPU to the network and then your
>>>> local computer renders them.  Hence by default there is no GPU in an RDP
>>>> session, so software that requires one will not work correctly.
>>>>
>>>> It is possible to set up an RDP session with GPU pass through (meaning
>>> the
>>>> local GPU on your laptop is used), but it requires hardware and driver
>>>> support on the local machine.  I have always had more luck using
>>> something
>>>> like VNC that screen captures the remote session when I needed GPU.
>>>>
>>>> Mike
>>>>
>>>> On Fri, Mar 20, 2020 at 12:57 PM Ben Sutcliffe <
>>> [hidden email]
>>>> wrote:
>>>>
>>>>> *****
>>>>> To join, leave or search the confocal microscopy listserv, go to:
>>>>>
>>>>>
>>> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.umn.edu_cgi-2Dbin_wa-3FA0-3Dconfocalmicroscopy&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=d60BCijs9toijd74nGDWMGsElOHuG_HRVIjQoc-dqww&e=
>>>>> Post images on
>>>>>
>>> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.imgur.com&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=RmsvO4mNq3-J3suCo5VRZ61j1c_Z7IS3WUaVHW2k4EQ&e=
>>>>> and include the link in your posting.
>>>>> *****
>>>>>
>>>>> Dear All,
>>>>>
>>>>> We are now working remotely from home as I guess a lot of you are.
>>>>> I spent a long time setting up RDP access to all our systems and
>>> analysis
>>>>> machines.
>>>>> We allow users to access the analysis machines via RDP and this is
>>>> working
>>>>> very well for Huygens (all deconvolution and rendering works
>>> perfectly).
>>>>> However when using Imaris and trying to look at a dataset over RDP from
>>>> my
>>>>> MacBook Pro to an analysis workstation, fitted with a NVIDIA GeForce
>>> GTX
>>>>> 1080, in 3D Volume view or slice mode I get the following error “Sorry,
>>>>> your graphics board does not support this visualisation mode. It may
>>> help
>>>>> to turn off some channels.”
>>>>>
>>>>> Could this be down to the fact that the GPU is a NVIDIA GeForce GTX
>>> 1080,
>>>>> a gaming card, and not a Quadro of some description? When I try
>>>> connecting
>>>>> into an older workstation that has a NVIDIA Quadro 4000 and an old
>>>> version
>>>>> of Imaris I can see the rendering correctly.
>>>>>
>>>>> Can anyone help with some tips on setting up my NVIDIA GeForce GTX 1080
>>>> to
>>>>> work with Imaris over RDP?
>>>>>
>>>>> I look forward to hearing from you and working from home on this nice
>>>>> little project.
>>>>>
>>>>> King regards,
>>>>> Ben
>>>>>
>>>>> --
>>>>> Dr Ben Sutcliffe
>>>>> Cell Biology Division / Light Microscopy
>>>>> MRC Laboratory of Molecular Biology
>>>>> Francis Crick Avenue
>>>>> Cambridge Biomedical Campus
>>>>> Cambridge CB2 0QH, UK
>>>>>
>>>> --
>>>> Michael Giacomelli, Ph.D.
>>>> Assistant Professor
>>>> Department of Biomedical Engineering & Institute of Optics
>>>> University of Rochester
>>>>
> --
> Dr Ben Sutcliffe
> Cell Biology Division / Light Microscopy
> MRC Laboratory of Molecular Biology
> Francis Crick Avenue
> Cambridge Biomedical Campus
> Cambridge CB2 0QH, UK