Re: Leica SP5 error message

Posted by Michael Weber-4 on
URL: http://confocal-microscopy-list.275.s1.nabble.com/Leica-SP5-error-message-tp590049p590058.html

Search the CONFOCAL archive at
http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal

Well, then obviously your systems have something special that the LAS AF
does not expect. The Leica programmer(s) should know how to fix this.
Might be worth to send one of the computers to Leica, or to bring the
programmer in, if you already payed for so many licenses. Or use better
software ;).

cheers,
Michael


> Search the CONFOCAL archive at
> http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
>
> Hi again!
>
> We have tried with other norwegian computers, but it doesn't work
> then either...
> Googling the error message was the first thing we did, but since we are
> not programmers either, the hits didn't say us much. A Leica
> representative is actually here now, and we are in contact with the
> service department there, but they don't know why it is like this.
>
> I see that I was a bit inaccurate in my first mail. We can open the z
> stacks, but we can't process them, for instance make 3D projections, which
> is what we want to do.
>
> Regards,
> Edrun A. Schnell
>
>
> On Tue, 21 Aug 2007, Michael Weber wrote:
>
>> Search the CONFOCAL archive at
>> http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
>>
>> Hi Edrun,
>>
>> we do have an installation of LAS AF 1.7.0 offline on XP 32bit (english)
>> as well, and so far it works fine.
>>
>> If it works on your machine, the most obvious test would be to set one
>> of the other computers to norwegian language as well. Did you try that
>> already?
>>
>> Maybe all the other XP installations were done in the same - special? -
>> way.
>>
>> cheers,
>> Michael
>>
>>
>> Edrun Andrea Schnell wrote:
>> > Search the CONFOCAL archive at
>> > http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
>> >
>> > We have tried to log on as administrators as well, it doesn't work
>> either.
>> >
>> > Edrun A. Schnell
>> >
>> >
>> > On Tue, 21 Aug 2007, Sven Terclavers wrote:
>> >
>> >> Search the CONFOCAL archive at
>> >> http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
>> >>
>> >> This looks rather a windows-problem than a Leica-software problem to
>> me. Do
>> >> the other pc's have full administrator rights?  I might be completely
>> wrong,
>> >> but for as far as I know, very often these errors occur when software
>> cannot
>> >> access certain registry keys. With access I mean, reading is enabled,
>> though
>> >> writing not.
>> >>
>> >> Sven Terclavers
>> >>
>> >> -----Original Message-----
>> >> From: Confocal Microscopy List [mailto:[hidden email]]
>> On
>> >> Behalf Of Edrun Andrea Schnell
>> >> Sent: Tuesday, August 21, 2007 12:04 PM
>> >> To: [hidden email]
>> >> Subject: [CONFOCAL] Leica SP5 error message
>> >>
>> >> Search the CONFOCAL archive at
>> >> http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
>> >>
>> >> Hi everyone!
>> >>
>> >> We have a problem with our pretty new Leica SP5 confocal microscope.
>> We
>> >> are not able to open z stack images in the offline version (we have
>> the
>> >> 1.7.0 version of the software). We get this error message:
>> >>
>> >> The server threw an exception. (Exception from HRESULT: 0x80010105
>> >> (RPC_E_SERVERFAULT))
>> >>
>> >> The strange thing is, it works on my computer, but not on the 4
>> others we
>> >> have tried (including the computer of the leica representative that
>> is
>> >> here today). We have tried changing dongles, installing it with
>> different
>> >> dongles, with and without firewall, everything works on my computer,
>> but
>> >> not on the other 4. We have the same version of windows, the only
>> >> difference is that I have norwegian language on mine (which actually
>> is
>> >> not supposed to work - but it does...)
>> >>
>> >> Have anyone else experienced this problem? We'll be happy for any
>> input
>> >> about this!
>> >>
>> >> Best regards,
>> >>
>> >> Edrun Andrea Schnell
>> >> Norwegian University of Science and Technology, Dept. of Physics
>> >>
>> >>
>> >> Disclaimer: http://www.kuleuven.be/cwis/email_disclaimer.htm