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Ask for help about LSM 510

Posted by yee z on Jul 17, 2008; 9:35pm
URL: http://confocal-microscopy-list.275.s1.nabble.com/Ask-for-help-about-LSM-510-tp593440.html

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Hi everyone!

Here is an emergency.

I am doing my data analysis on zeiss LSM 510 while the whole system is
runing. I mean all laser are on and I was collecting data.

The software was down suddenly.
So I quit it and tried to restart it.
Then I got the message like "Fail to connect to realtime controller. If the
system is running open the door "reset RTC" on the front of the electronics
rack. press the "Reset" button and wait 30 seconds.
But the problem is I can not find any door or reset button behind it.

I called Zeiss, but their system is down too!

Is there anyone here can help?