Posted by
mcammer on
URL: http://confocal-microscopy-list.275.s1.nabble.com/Uniformity-of-2-photon-illumination-tp6719119p6751186.html
*****
To join, leave or search the confocal microscopy listserv, go to:
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy*****
First I'd like to say that we have excellent service support from Spectraphysics, so this is not about them in any way.
But as a general policy, any company that does not successfully address service issues for equipment under warrantee or under a service contract within the terms of the agreement or in a reasonable time should be sued. The company should be expected to remedy the situation, pay damages, and cover all attorney's fees. Your institution either has in-house counsel or a retainer with attorneys standing by waiting for your call.
-Michael
On Thu, Sep 1, 2011 at 5:34 AM, Sylvie LeGuyader <
[hidden email]>wrote:
> *****
> To join, leave or search the confocal microscopy listserv, go to:
>
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy> *****
>
> Ouch!
>
> I guess the strong stand you are taking now is the obvious desperate next
> step!
>
> Best of luck with it all!
>
> Med vänlig hälsning / Best regards
>
> Sylvie
>
------------------------------------------------------------
This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain information that is proprietary, confidential, and exempt from disclosure under applicable law. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this email in error please notify the sender by return email and delete the original message. Please note, the recipient should check this email and any attachments for the presence of viruses. The organization accepts no liability for any damage caused by any virus transmitted by this email.
=================================