Service contracts

Posted by Andrew York on
URL: http://confocal-microscopy-list.275.s1.nabble.com/Service-contracts-tp7584891.html

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 Hello listserv, I'm interested in your opinions regarding service
contracts on high-end commercial microscopes in multi-user core facilities.
What has your experience been with service contracts? Any mistakes or
regrets? Any advice on negotiating pricing, or if/when to drop contracts?

 I've read through some old posts on this topic, but I bet there's more
useful knowledge lurking out there, and I bet I get some juicy off-list
replies like usual.

Thanks, as always.
-Andy