http://confocal-microscopy-list.275.s1.nabble.com/Deltavision-service-parts-and-move-tp7587720p7587721.html
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> Dear list,
>
> I would to like share my experience with repairing our old
> DeltaVision Core and personal DV that was rendered completely
> nonfunctional after dissasembly/move to different building/reassembly.
> Now after two years the system is finally restored back to a working
> condition
> and has been running without any problems for 6 months.
>
> Here is short summary of the most useful findings:
> 1. There is support/help available from list members, GE Healthcare (GEH)
> (i.e. current support company, and third party experts/companies.
> 2. Parts and even whole systems are available from
> GEH (some even for free), researchers still keeping retired
> systems, and third party experts/companies.
> 3. Moving the system myself (within the same building) proved to be
> the most cost and time efficient solution. After deep analysis of GEH
> instructions and recommendations I modified and simplified the move plan
> minimizing disconnections and practically no disassembly (i.e. only several
> cables/tubes running between microscope and computer tables were
> disconnected that allowed to separate these two tables for the move.
> The total move time (from shutting down the system in the old room till
> successful test imaging in the new room) was 3hrs !
>
> Short explanation why restoring the broken system took so long: mainly
> because
> of budget constraints, we did not want to spend $10k for the third party
> services,
> and GEH initially (in 2014) was very slow to provide any support, and
> still wanted to
> charge us $4k that I never agreed to pay. The situation changed
> dramatically when in 2015 Davis Hitrys became regional representative of
> GE.
> With his direct work on the system (diagnosis, alignment, search for parts)
> and finding orginal DV experts inside GEH the system was restored to
> normal working
> condition practically for free (no commercial interest).
>
> If somebody is interested in details of cheap/efficient repair or move of
> the
> DeltaVision Core and personal DV system please contact me off list.
> Also I would like tom thank all list members that shared their experience
> with DV system.
>
> Happy New Year for everybody,
> Arvydas
> ***********************************
> Arvydas Matiukas, Ph.D.
> Director of Advanced Fluorescence Microscopy Core
> SUNY Upstate Medical University
> Syracuse, NY
> email:
[hidden email]
>
>
> On 8/10/2015 4:56 PM, Arvydas Matiukas wrote:
>
> > *****
> > To join, leave or search the confocal microscopy listserv, go to:
> >
http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy> > Post images on
http://www.imgur.com and include the link in your
> posting.
> > *****
> >
> > Hello list,
> >
> > There were posts on successfully restoring computer and software
> > for DeltaVision DV/U series microscope without dealing with GE
> Healthcare.
> >
> > We got a hardware problem: on our DeltaVision Core and personal DV
> > system excitation filter wheel motor's encoder does not initialize
> > correctly, and recently MIC module no longer powers up.
> > The sad part of this story that in 2014 inexperienced engineer was sent
> by GE
> > and during system move damaged some hardware, and was not able to
> > restore the system to working condition.
> >
> > Please share any useful resources to help us resolve our problems.
> > The first preference would be to find a third party service company,
> > though any relevant documention, or advice on self-servicing and
> > getting/fixing mentioned parts is appreciated as well.
> > It is OK to reply off the list.
> >
> > Thanks.
> >
> > Arvydas
> > ====================
> >
> >
> >
> >
> > Arvydas Matiukas, Ph.D.
> > Director of Confocal&Two-Photon Core
> > SUNY Upstate Medical University
> > Neuroscience & Physiology Dept
> >
> > Room 4607 IHP
> > 505 Irving Ave
> > Syracuse, NY 13210
>