http://confocal-microscopy-list.275.s1.nabble.com/Failed-RTC-connection-tp7591048p7591053.html
(we think BIOS was reset). Connecting a PS/2 keyboard to the back of the
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> Good morning,
>
> I don't know if this will help but writing to you just in case the problem
> is less serious than you think.
>
> We have a Zeiss LSM 710. After we moved to Windows 7 some years ago, we
> had to change the order in which we turned things on. If we turn on the RTC
> before the PC, we get the same error. Using the Reset button doesn't work,
> we just have to turn off the RTC, exit ZEN, restart the RTC and wait for
> the start up sounds Then restart ZEN and all is OK.
>
> We changed our practice to turning on the RTC after the PC is on and after
> we have logged on. This solved the problem.
>
> Also our system has a back up copy of the system on a USB that is stored
> inside the PC. I think this is standard for Zeiss so you should also have
> this.
>
> Kind regards,
>
> Jacqui
> ________________________________________
> From: Confocal Microscopy List [
[hidden email]] on
> behalf of Prof. Dr. K. S. Krishnamurthy [
[hidden email]]
> Sent: 28 June 2020 16:52
> To:
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> Subject: Failed RTC connection
>
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> We have a 2008 model Axioimager, coupled to an LSM5 exciter, used mainly
> for polarization studies on liquid crystals. Recently, the Zen software
> failed to launch with "fail to connect to RTC..." message. Resetting did
> not work. On the monitor, however, 'Real time connection connected..'
> message appears. It is suspected that the IDE, transcend 128 MB flash
> module, used to boot may have been corrupted. If a new IDE flash module is
> purchased, the program data will have to be written into it. Is there a way
> of getting the data? Since the model is out of service, local Zeiss rep has
> expressed inability to extend technical support. It seems such a pity that
> for the sake of the IDE, the instrument should remain defunct. We would be
> indebted for any suggestions to bring the confocal onroad.
>