Re: water condensation on camera sensor

Posted by Alan Mullan on
URL: http://confocal-microscopy-list.275.s1.nabble.com/water-condensation-on-camera-sensor-tp7591995p7592004.html

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Hi Edite - since you already contacted Andor Support about the issue they should be able to give you full information for fixing your camera.

Very rarely condensation does cause this issue as described, thankfully it is serviceable and the camera can be restored to original performance. Andor would aim to repair, and fully test the camera operation, so hopefully we can get things resolved for you quickly.

Best Regards

Alan