Feedback regarding iLab from iLAbSolutions (Agilent Technologies)

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Arne Seitz Arne Seitz
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Feedback regarding iLab from iLAbSolutions (Agilent Technologies)

***** To join, leave or search the confocal microscopy listserv, go to: http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy Post images on http://www.imgur.com and include the link in your posting. *****

Dear list members,

 

this is a question mainly addressing microscopy core facility managers/heads.

We are currently in the process of deploying iLab for our microscopy core facility and facing the one or the other issue. Therefore I would appreciate if core managers already using the software could get in touch with me (most probably off-list as it is not the main topic of the list) and share their experience.

 

Thanks for our input in advance.

 

Best

Arne

  

---------------------------------------------------------------

Dr. Arne Seitz
Head of Bioimaging and Optics Platform (BIOP)
Swiss Institute of Technology (EPFL)
Faculty of Life Sciences
Station 15
CH-1015 Lausanne

Phone: +41 21 693 9618
Fax:      +41 21 693 9585
http://biop.epfl.ch/
---------------------------------------------------------------

 

Tim Feinstein Tim Feinstein
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Re: Feedback regarding iLab from iLAbSolutions (Agilent Technologies)

***** To join, leave or search the confocal microscopy listserv, go to: http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy Post images on http://www.imgur.com and include the link in your posting. *****

We chose it at my last position (imaging facility manager, Van Andel Institute) after a competitive search for billing/management software.  It works well, especially if you coordinate with other cores.  The more  cores using it at once the easier it is on researchers.  Having to learn different systems to use different cores can potentially be a barrier for occasional users of the facility.  We had a few bugs getting started but the support from iLab was helpful and prompt. 

 

Best,

 


Tim

                                                                                                                                    

Timothy Feinstein, Ph.D.

Research Scientist

University of Pittsburgh Department of Developmental Biology

 

From: Confocal Microscopy List [mailto:[hidden email]] On Behalf Of Seitz Arne
Sent: Wednesday, October 05, 2016 5:28 AM
To: [hidden email]
Subject: Feedback regarding iLab from iLAbSolutions (Agilent Technologies)

 

***** To join, leave or search the confocal microscopy listserv, go to: http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy Post images on http://www.imgur.com and include the link in your posting. *****

Dear list members,

 

this is a question mainly addressing microscopy core facility managers/heads.

We are currently in the process of deploying iLab for our microscopy core facility and facing the one or the other issue. Therefore I would appreciate if core managers already using the software could get in touch with me (most probably off-list as it is not the main topic of the list) and share their experience.

 

Thanks for our input in advance.

 

Best

Arne

  

---------------------------------------------------------------

Dr. Arne Seitz
Head of Bioimaging and Optics Platform (BIOP)

Swiss Institute of Technology (EPFL)
Faculty of Life Sciences
Station 15
CH-1015 Lausanne

Phone: +41 21 693 9618

Fax:      +41 21 693 9585
http://biop.epfl.ch/
---------------------------------------------------------------

 

Gary Laevsky Gary Laevsky
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Re: Feedback regarding iLab from iLAbSolutions (Agilent Technologies)

***** To join, leave or search the confocal microscopy listserv, go to: http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy Post images on http://www.imgur.com and include the link in your posting. *****
We are about 3 months into new implementation over 6 cores.

Overall, very happy.  There is a huge learning curve, for core and for user.

Reporting feature is SUPER useful and fun (if you like graphs and charts ...)!

Lots of bugs, but they are very responsive.

No commercial interest:)

On Wed, Oct 5, 2016 at 5:55 AM, Feinstein, Timothy N <[hidden email]> wrote:
***** To join, leave or search the confocal microscopy listserv, go to: http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy Post images on http://www.imgur.com and include the link in your posting. *****

We chose it at my last position (imaging facility manager, Van Andel Institute) after a competitive search for billing/management software.  It works well, especially if you coordinate with other cores.  The more  cores using it at once the easier it is on researchers.  Having to learn different systems to use different cores can potentially be a barrier for occasional users of the facility.  We had a few bugs getting started but the support from iLab was helpful and prompt. 

 

Best,

 


Tim

                                                                                                                                    

Timothy Feinstein, Ph.D.

Research Scientist

University of Pittsburgh Department of Developmental Biology

 

From: Confocal Microscopy List [mailto:[hidden email]] On Behalf Of Seitz Arne
Sent: Wednesday, October 05, 2016 5:28 AM
To: [hidden email]
Subject: Feedback regarding iLab from iLAbSolutions (Agilent Technologies)

 

***** To join, leave or search the confocal microscopy listserv, go to: http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy Post images on http://www.imgur.com and include the link in your posting. *****

Dear list members,

 

this is a question mainly addressing microscopy core facility managers/heads.

We are currently in the process of deploying iLab for our microscopy core facility and facing the one or the other issue. Therefore I would appreciate if core managers already using the software could get in touch with me (most probably off-list as it is not the main topic of the list) and share their experience.

 

Thanks for our input in advance.

 

Best

Arne

  

---------------------------------------------------------------

Dr. Arne Seitz
Head of Bioimaging and Optics Platform (BIOP)

Swiss Institute of Technology (EPFL)
Faculty of Life Sciences
Station 15
CH-1015 Lausanne

Phone: <a href="tel:%2B41%2021%20693%209618" value="+41216939618" target="_blank">+41 21 693 9618

Fax:      <a href="tel:%2B41%2021%20693%209585" value="+41216939585" target="_blank">+41 21 693 9585
http://biop.epfl.ch/
---------------------------------------------------------------

 




--
Best,

Gary Laevsky, Ph.D.
Director, Confocal Imaging Facility
Nikon Center of Excellence
Dept. of Molecular Biology
Washington Rd.
Princeton University
Princeton, New Jersey, 08544-1014
(O) 609 258 5432
(C) 508 507 1310
Mark A. Sanders Mark A. Sanders
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Re: Feedback regarding iLab from iLAbSolutions (Agilent Technologies)

In reply to this post by Arne Seitz
***** To join, leave or search the confocal microscopy listserv, go to: http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy Post images on http://www.imgur.com and include the link in your posting. *****

Our facilities have relied on iLab for nearly 3 years and it has served us well overall.

They are extremely responsive to very customized issues associated with billing and reporting idiosyncratic accounting/reporting workflow issues that have had a measurable positive impact on our ability to effectively track and bill for usage.

One client end feature that could be improved in a better mobile interface for scheduling.

Cheers,
Mark
*********************************
Mark A. Sanders      University of Minnesota
Program Director      Twin Cities Campus
University Imaging Centers
  Nikon Center of Excellence
www.uic.umn.edu


On Oct 5, 2016 4:31 AM, "Seitz Arne" <[hidden email]> wrote:
***** To join, leave or search the confocal microscopy listserv, go to: http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy Post images on http://www.imgur.com and include the link in your posting. *****

Dear list members,

 

this is a question mainly addressing microscopy core facility managers/heads.

We are currently in the process of deploying iLab for our microscopy core facility and facing the one or the other issue. Therefore I would appreciate if core managers already using the software could get in touch with me (most probably off-list as it is not the main topic of the list) and share their experience.

 

Thanks for our input in advance.

 

Best

Arne

  

---------------------------------------------------------------

Dr. Arne Seitz
Head of Bioimaging and Optics Platform (BIOP)
Swiss Institute of Technology (EPFL)
Faculty of Life Sciences
Station 15
CH-1015 Lausanne

Phone: <a href="tel:%2B41%2021%20693%209618" value="+41216939618" target="_blank">+41 21 693 9618
Fax:      <a href="tel:%2B41%2021%20693%209585" value="+41216939585" target="_blank">+41 21 693 9585
http://biop.epfl.ch/
---------------------------------------------------------------